Cotter was a tremendous help to us. Their quote was spot on. Moving day went smoothly, and Jeff & Dave are fabulous. All our furniture and artwork and sixteen years of stuff were transported safely. I highly recommend Cotter because they were kind enough to quote me twice to make certain the first estimate remained the same. And it did.
We use Cotter for large order deliveries to our contractors. They have always been prompt and they have great customer service with scheduling and delivery.
Recently used Cotter for a local move. In terms of upfront pricing and scheduling they were very good. The quality of the actual movers was mixed. Two were excellent and two were not - dropped chairs, dinged cabinets, etc. Team lead also made it clear I was expected to tip. I would do this anyhow but didn't need the constant reminder.
The staff and administration at this facility are unscrupulous and unprofessional. They charge exorbitant labor prices for the simplest of tasks, while other competitors charge transparent fees that are reasonable and don't gouge customers. Their customer service is non-existent, until it's time for the bill. Do not place any confidence or worse, your documents or valuables to be moved or stored with them, they are abhorrent!
Akron, Ohio, 44311
quotes@cottermoving.com